Support

Logga is in beta and we read every message. The fastest way to get unstuck is usually the docs; if that does not do it, email us.

Start here

• Documentation — the quickstart walks you from signing up to seeing your first event land.
• In the iOS app: You → Settings → How to send events gives you your API key and a copy-paste snippet with the key already in it, plus a button that fires a real test event from your phone.

Common problems

My events are not showing up. Check that you are POSTing to https://api.logga.sh/v1/events with an Authorization: Bearer <your API key> header, and that the key belongs to the workspace and environment you are looking at. A 401 means the key is wrong or revoked; a 422 means the payload is missing a channel or event.

I am not getting notifications. Notifications are off by default — that is deliberate, so a new project cannot spam you. Turn them on per channel in You → Notifications. If the banner there says notifications are disabled for Logga in iOS Settings, you will need to allow them at the system level first.

I forgot my password. Use “Forgot password?” on the sign-in screen. The reset link is valid for one hour and can be used once.

I want my account gone. In the iOS app: You → Delete account. It is immediate and permanent.

Contact us

General help: [email protected]
Security reports: [email protected]
Privacy requests: [email protected]

We aim to reply within two business days. When reporting a bug, telling us the approximate time, the channel and what you expected to happen makes it much faster to track down.